Careers - Supervisor - Sheffield - Meadowhall
Join our team
At La Tasca we're committed to recruiting and developing a team of exceptional people in each of our restaurants, from chef to waiter, bartender to manager. All of our team are integral to the success we share as a business.
We're always on the lookout for people that are passionate about Spanish food and culture, who have the enthusiasm and skills to deliver great experiences to our customers.
If this sounds like you, then we want to hear from you!
Training and Development
We believe that our people are the key to the success of our business; as such we place much of our emphasis on team engagement and continual learning. We have our own "Academia de Desarrollo" which is integral to your personal development with us and includes:
- Training tailored to your role
- Career path mapping
- Blended learning to make the most from your learning
- Revolutionary e-learning to support your continuous development
We are proud to work in partnership with Flow Hospitality Training an established national e-learning training provider delivering a range of interactive training modules covering all of the fundamental areas of service and legislative training for our employees. In May 2011 FLOW won the coveted Innovation in Training Award at the annual CIS Excellence Awards, a unanimous choice by the prestigious panel of judges.
Please send your CV and a covering letter with a little bit about you and why you would like to work with us to recruitment@latasca.co.uk.
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La Tasca is proud to be
closely working in
partnership with
The Poppy Factory,
helping to assist
injured, wounded and
sick ex-Service men
and women back into employment. Together The Poppy Factory and La Tasca offer support, enhanced training & development and plenty of laughs along the way in to what is a new career for many.
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Supervisor, Sheffield - Meadowhall
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Full/Part time:
Full time
Reports to:
Restaurant General Manager
Qualifications/ Experience:
The individual will have held a Supervisory role in a similar business of high volume. Having or the willing to learn of a sound commercial knowledge of the hospitality industry is a must. To hold the ability to gain a personal alcohol license if so required.
Role Objectives:
To assist the General Manager in developing and growing the restaurant business through the provision of excellent product, ambience and through the development of a customer service orientated team. To deputise in the absence of the General Manager and ensuring that all the following areas are maintained.
Purpose of Role:
- To assist the General Manager and Deputy Manager in controlling, developing and improving all aspects of the business including: P&L, people, standards, legal compliance, service and brand integrity.
- To cover during the General Manager’s days off.
Principle Duties/ Responsibilities:
People
- Implement cost effective recruitment solutions that build customer focused and dedicated teams to meet the business needs.
- Carry out appraisals and implement supportive action plans that develop individuals and improve business performance.
- Train, coach, mentor and motivate teams via monthly team meetings and via the company’s dedicated training programme ‘Academie de Desarrollo’.
- Attend Area Meetings and feed back any relevant information to the management team and team members immediately and via monthly team meetings.
- Manage and resolve team member performance issues through the performance management process (including probationary reviews).
- Ensuring that all team members and management training is maintained up to date with the provision of our e-learning system and all H&S compliancy training is completed prior to practical training as outlined.
- Ensure the General/Deputy Manager is notified of any performance issues immediately, e.g. lateness, discrepancies, incidents and take action, as appropriate.
Sales & Marketing
- Develop, implement and drive promotional activity in line with business requirements.
- Monitor competitor activity in order to ensure promotional activity remains competitive.
- Maximise all sales opportunities to deliver the best possible sales performance.
- Drive a current and active sales plan.
- Develop and grow database through networking.
Profit
- Manage the profitability of the business, controlling all associated costs.
- Achieve and control food and drink margins.
- Compliancy with cash and stock policy procedures to meet audit requirements.
- Ensure all the team personally recommends products to increase profit.
Service Quality
- Ensure that the highest possible levels of customer service and standards are delivered by all management and team members, at all times.
- Effective delivery of our successful HOLA customer service programme.
- Hold pre-session briefings as appropriate.
Compliance
- Compliance with all Company policies and procedures.
- Ensure all relevant legislation requirements are met, e.g. health and safety (including risk assessments), food hygiene, employment and licensing legislation.
- Compliance with premises license requirements.
- Report all accidents/incidents through the correct procedure.
Fill in our application form and send with your cv to recruitment@latasca.co.uk.
Rewards
- Employee benefits scheme with access to over 200 retail offers and promotions
- La Tasca Kitchen Employee loyalty scheme
- Continuous team incentives
- Recognition and rewards